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[Expired] Assistant Vice President (Genting Rewards)

RESORTS WORLD AT SENTOSA PTE LTD
Posted On :26 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Not Applicable
  • Years of Experience: 10
  • Skills: Customer service, Communication skills, Interpersonal skills

Job Descriptions

Job ID: 13583

Responsibilities

  • Provide overall strategy of the Genting Rewards (GR) loyalty program 
  • Manage and oversee all operations and activities within the department 
  • Establish the overall framework, guidelines and policies governing the GR loyalty program and GR Members communications 
  • Ensure feedbacks of members are professionally handled and follow-up 
  • Drive loyalty program through enhancing guest experiences across all hotels 
  • Formulate and execute marketing plans and rooms management strategies to maximize casino rooms usage 
  • Liaison with key departmental partners to ensure that all changes are implemented effectively 

Requirements

  • At least 10 years of Customer Service or Marketing experience within the hotel or travel industry 
  • Possess good knowledge of loyalty programs and hotels information within resorts 
  • Prior experience in managing loyalty programs and/or rooms management is an advantage 
  • Self-motivated with excellent communication and interpersonal skills


About This Company

Resorts World® Sentosa promises you a rewarding career that will be a world of fun. With 6 world-class hotels, an interactive and multi-sensorial museum, ESPA at Resorts World Sentosa, over 100 F&B and retail outlets as well as the region’s first Hollywood movie theme park, we provide diverse job offerings and career advancement opportunities.

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