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Assistant Manager, AR Collection (6-month contract), Office of Finance

Singapore Management University (SMU)
Posted On :15 Jun 2018


Job Summary

  • Salary:   Undisclosed
  • Location: Singapore - South
  • Work Type: Contract
  • Min. Education Level: Diploma
  • Field of Study: Not Applicable
  • Years of Experience: 5
  • Skills: A proactive team player but with the ability to work independently to meet tight deadline.

Job Descriptions


  • Supervise a team of executives in charge of collections.
  • Ensure all receipts to SMU made via various modes (cash, cheque, e-payments) are recorded and posted into accounting system timely and correctly matched against student and corporate accounts.
  • Participate in the bank reconciliation process.
  • Reconcile daily collections of receipts made over the counter at Finance office and Student Services Hub (SSH) Office.
  • Plan for GIRO runs and ensure all necessary preparation and communication to students/customers are done.
  • Ensure timely completion of all month end financial closing tasks, including posting of all journals, preparation of bank reconciliation and audit schedules.
  • Manage and issue receipts to customers promptly when requested.
  • Manage the refund process to students, external organization such as corporates, CPF, PSEA, Mendaki. Apply funds received from the external organization to student accounts including all financial assistance money.
  • Supervise & attend to queries from customers (students, parents, corporate) at the counter, email, mail.
  • Prepare and manage roster of other Finance staff who are supporting over-the-counter customer queries.
  • Supervise receipting function team.
  • Participant in projects or other tasks that may be assigned by Reporting/Approving Officer and to ensure the correct and efficient operations, including during the matriculation process and financial assistance process.


  • Diploma in Accountancy, Business or a related discipline with at least 5 years of relevant experience.
  • Strong accounting knowledge, especially in identifying and posting bank receipts will be advantageous.
  • Direct experience in managing customer enquiries is required.
  • Knowledge and hands-on experience in SAP FICO and/or Peoplesoft will be advantageous.
  • A proactive team player but with the ability to work independently to meet tight deadline.
  • Results and service oriented individual who possesses initiative and the ability to communicate effectively with all level of staff.

About This Company

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The ''family-like'' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.  

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