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Mark of distinction

CATS Recruit in The Straits Times : March 9, 2010

Brand building has its essential ingredients -- an iconic trademark is one of them

Star appeal

CATS Recruit in The Straits Times : March 8, 2010

Learn from Michael Jackson how you can build a winning brand

Dealing with feelings

CATS Recruit in The Straits Times : March 6, 2010

Improve your communication skills by being empathetic to others

Building business at the frontline

CATS Recruit in The Straits Times : March 6, 2010

Customer service and support staff play an important role in a company's success by influencing customer loyalty

Serve with confidence

CATS Recruit in The Straits Times : March 5, 2010

When frontline employees believe in their ability to deliver, they provide excellent service to customers

Helping to deliver top-notch service

CATS Recruit in The Straits Times : March 4, 2010

F&B trainer Ervinna Ong prepares her frontline team for the challenges in the food and beverage sector

Are your staff attached?

CATS Recruit in The Straits Times : March 3, 2010

The key to retaining good employees is building bonds with them

Top 10 personalities to look out for

CATS Recruit in The Straits Times : March 2, 2010

Improve the productivity of your meetings by learning how to differentiate a Multitasker from a Mobile Meeter

Stay connected

CATS Recruit in The Straits Times : March 1, 2010

Make the all-important follow-up call to your clients and keep in touch

Squeeze more time out of your day

CATS Recruit in The Straits Times : February 27, 2010

By saving 15 minutes each day, you can earn two extra weeks every year

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