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[Expired] Case Manager (Banking & Capital Markets)

Posted On :7 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Degree

Job Descriptions



FIDReC is an independent and impartial Alternate Dispute Resolution institution. It is the premier institution specialising in the resolution of financial disputes between consumers and financial institutions.


To date, FIDReC has handled, mediated and/or adjudicated more than 8,300 financial disputes between complainants and financial institutions.


More than 470 financial institutions have subscribed to FIDReC and have agreed to submit to the jurisdiction of FIDReC in adjudicating complaints brought against them by consumers.


FIDReC invites suitable candidates to apply for the position of:-


Case Manager (Banking & Capital Markets)


The  Case Manager will handle banking / capital markets disputes and deal directly with consumers and financial institutions on their disputes over the telephone, email or through face to face interviews. He or she will seek to facilitate a solution acceptable to both parties. Cases that are not settled may be referred to FIDReC’s Adjudicators.


The Case Manager must possess a good degree from a recognised tertiary institution and also possess the maturity, aptitude, skills and experience for dealing with disputants. 


Relevant working experience in the handling of banking / capital markets disputes will be an advantage. Fresh graduates may apply and will also be considered. 


Selected candidates will gain valuable experience in the handling, mediation and resolution of banking / capital markets disputes. 


Growth prospects are good for candidates demonstrating the right aptitude and attitude.


Salaries are negotiable, and would depend on candidates’ qualifications and experience.

Please email (with photograph) or post (with photograph) your resume, stating current and expected salary, to reach us by 1 September 2013 :-


The Human Resource Manager

Financial Industry Disputes Resolution Centre Ltd

112 Robinson Road #13-03

Singapore 068902

Email :



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