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[Expired] Cash Relationship Officer

Citibank N.A.
Posted On :5 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Not Applicable
  • Skills: Customer service, Mathematics

Job Descriptions


The Cash Relationship Officer (Bank Teller) will process deposits of checks/cash, loan/card payments, cash withdrawals, sales of managers’ checks/MCs/TCs/drafts.

Other responsibilities include:

  • Checking encashment in both local and foreign currencies at the counter.
  • Delivering superior Citibanking experience and satisfy service needs.
  • Provide feedback to management on ways to enhance processes and service delivery.
  • Identify sales opportunities and make appropriate referrals.
  • Handle counter enquiries.
  • Assist in investigations relating to cash transactions/services.
  • Describe the bank’s various distribution channels to new and existing customers and recommend alternative Citibanking access points when appropriate.
  • Assist in the processing of check/cash deposits in the 24 hours banking area.
  • Collect MIS for the department.
  • Exercise care and diligence in the course of duty for detection of counterfeit notes and TCs, forgery, money laundering etc.


  • Minimum GCE ‘A’ Level with good credits in English & Mathematics and 1 year relevant experience as a Bank Teller

  • Fresh Diploma graduates are welcome to apply.

  • Strong customer service skills.

  • An eye for details.

  • High integrity. 

Job Benefits

Take the opportunity to embark on a challenging, fulfilling and rewarding career with one of the world’s most respected financial institutions now.

About This Company

Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services.

Citi works tirelessly to serve individuals, communities, institutions and nations. With 200 years of experience meeting the world's toughest challenges and seizing its greatest opportunities, we strive to create the best outcomes for our clients and customers with financial solutions that are simple, creative and responsible. An institution connecting over 1,000 cities, 160 countries and millions of people, we are your global bank; we are Citi.
The Four Key Principles:
These are the values that guide us as we perform our mission.
One team, with one goal: serving our clients and stakeholders.
Conduct that is transparent, prudent and dependable.
Enhancing our clients' lives through innovation that harnesses the breadth and depth of our information, global network and world-class products.
  • Common Purpose
  • Responsible Finance
  • Ingenuity
  • Leadership

Talented people with the best training who thrive in a diverse meritocracy that demands excellence initiative and courage.

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