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[Expired] Clinic Operations cum Marketing Exec (Min 5 yrs fm Retail/ Customer Service Bkg)

Achieve Career Consultant Pte Ltd
Posted On :8 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Not Applicable
  • Years of Experience: 5
  • Skills: operations, customer service

Job Descriptions

  • Establish Dental / Oral Clinic (Healthcare SME)
  • 5.5 days / Permanent / North / Woodlands
  • Challenging & fast pace working environment
  • Performance based driven company with attractive variable bonus


  • Reporting to the Operations Manager and Managing Director, you will carry significant responsibilities
  • Responsible for all aspects of the clinic operations and providing professional and excellent service to patients
  • Responsibilities involved clinical processes, customer service quality improvement, marketing, events management and ad hoc IT support
  • Lead a team (i.e. 5 - 7 frontline / receptionist / counter staffs) to deliver excellent service in line with the clinic’s quality service framework
  • Review the outpatient registration appointment, cashiering and clinical activities
  • Service current corporate accounts and develop the business
  • Drive process changes for continuous improvement initiatives
  • Bring up the service level and improve current work processes (SOP)
  • Other ad hoc duties assigned


  • Min Diploma holder or relevant qualifications
  • Min 3 to 6 years of relevant experiences in all or various aspects of: Public Relations, Business Development, Marketing, Customer Service, Operations etc
  • Preferably someone from Healthcare, Retail, F&B, Designing Firms background
  • In order to considered for a Managerial role, you need to have min least 3 years of managing / supervisory
  • Comfortable to manage a team of 5 - 7 frontline / receptionist / counter staffs (including part-timers)
  • Must be hands-on and preferably with operations background, to understand the ground level staffs
  • Can work independently with little supervision
  • Strong interpersonal and communication skills to all levels of people
  • Highly motivated with ability to build a strong team to increase customer service quality
  • Bilingual in English and Mandarin, to communicate with Chinese speaking dental patients
  • Good written English (eg: grammar, past tense, vocabulary) to draft out marketing collaterals
  • Only Singaporean / PR need apply

Other Information

  • Work location: Woodlands (Very accessible by buses / MRT /highway)
  • The clinic operates 7 days a week and closed on Public Holidays
  • The clinic operates 3 sessions per day (i.e. morning, afternoon, night)
  • Required to work 11 sessions per week (i.e. average 5.5 days per week)
  • 1 of the sessions is required to be on Sat or Sun (weekend)


Interested candidate, please email resume in MS WORD Format to:

For quicker processing of your email application,

Please indicate Dental (YOUR NAME) in the subject heading.

Please indicate the below information in your resume:

  • Current & Expected salary
  • Reason(s) for leaving
  • Availability to start work
  • Recent photo

For enquiries, please call your friendly Consultant, Eunice, at (65) 6590 9938 / 9644 1983 for a confidential discussion.

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

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About This Company

Established in 1990, the Achieve Group is a multi award-winning organization and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.  Specializing in Talent Acquisition comprising General Recruitment, Technology Recruitment and Executive Search Division, as well as HR Consulting.


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