- Salary: Undisclosed
- Location: Singapore - East
- Work Type: Permanent / Full Time
- Min. Education Level: Diploma
- Field of Study: Not Applicable
- Years of Experience: 1
- Skills: Interpersonal skills, Communications skills
TLC EMPLOYMENT Pte Ltd is a recruitment and search firm based in Singapore. We specialize in providing the following services:-
1. Recruitment and staff placement
2. Executive search and headhunting
3. Contract staffing and temping services
4. Foreign staff recruitment
5. HR consulting and advisory services
Our range of services cover full-time placements and contract staffing across all industries. Whether it is for management, information technology, finance, banking, engineering, manufacturing, purchasing and logistics, sales and marketing, professional services or any other executive positions, we are here to fulfill your total human resource requirements.
We are currently hiring on behalf of our client, a reputable organization and would require suitably qualified candidates to send in your applications to us. We are opened to minimal to no experience candidates and on-the-job training will be provided. Work experience in Singapore will be an advantage.
- Provide quality customer service to customers either by telephone or electronically
- Respond and follow up promptly to customer enquiries
- Handle and resolve complex cases to ensure customer satisfaction
- Obtain and evaluate all relevant information to handle enquiries and complaints
- Process orders, forms, applications and requests
- Record details of enquiries and customer interactions including actions taken
- Work effectively with a variety of situations, individual and groups
- Communicate and coordinate with internal departments at all levels
- Demonstrate effective telephone techniques that meet Quality Assurance standards
- Acquire multiple product knowledge to enhance ability to understand customer needs across different products.
- Candidate must possess minimum Diploma & Degree Candidates with experience in customer service or contact centre will have an added advantage
- Customer-oriented with good interpersonal and communication skills
- Highly-adaptable to a fast-paced and dynamic environment
- Pleasant disposition and personality and tall 1.7 metre
- A team player
- All are welcome
***Only shortlisted candidates will be notified.
Interested applicants, please send a copy of your detailed resume with recent photo in MS Words format to firstname.lastname@example.org for immediate processing or apply to the link above