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[Expired] Consultant, Technical Services (2 years IDA Contract) - (01RSV)

Posted On :15 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time, Contract
  • Min. Education Level: Degree
  • Field of Study: Information and Communication Technology
  • Years of Experience: 5
  • Skills: Project management, Microsoft Office

Job Descriptions


  • To project manage technical services related projects within budget, schedule and quality objectives
  • To assist in the day-to-day management of outsourced vendors in the delivery of technical services to Customers
  • To lead and conduct presentations to stakeholders on technical services project matters (e.g. Project Status Updates, Project Deliverable presentations)
  • Reports to Service Lead (Agency Implementation and Reporting)


  • Degree Holder in any IT discipline
  • At least 5 years experience in implementing and managing (or managing vendors in the delivery of) technical services projects rollout and maintenance of technical services projects to a pool of at least 500 users with relevant experiences in the following:
  • Desktop and Service Desk Operations (e.g. Incident Monitoring & resolution, providing VIP support to senior managers such as Directors)
  • New software deployment (e.g. platform upgrade from WinXP to Windows 7, upgrade from Office2003 to Office 2010, changing Remote Access solution)
  • Email platform support and migration (e.g. from Lotus Notes to MS Exchange/Outlook)
  • At least 5 years project management experience, COMIT certification preferred but not mandatory

About This Company