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[Expired] Customer Call Officer x 60 (Raffles Place/Office hours/$8.50) ED

BGC Group – Electronics & Contact Centres
Posted On :10 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Skills: Customer Service

Job Descriptions


Jobs scope

  • To assist customers on various issues or feedbacks via inbound phone calls and emails
  • To follow up with customers on issues that could not be resolved in the same call.
  • Create Log entry in internal system to maintain record on customer's enquiries.
  • Escalate issues to team lead or manager when necessary
  • Handling of general enquires
  • Other duties as assigned.

Requirements

  • 9am to 6pm, 5.5days
  • $8.50/hr
  • Paid leave
  • Min 3 GCE O level credit
  • Raffles Place

 

Please kindly send me your profile for immediate interview at my office.

 

edward.liau@bgc-group.com

 

Registration No: R1217423

EA License No.: 05C3053