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[Expired] Customer Care Specialist (Telco)

COURTS SINGAPORE LTD
Posted On :11 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Skills: Customer service, Communication skills

Job Descriptions

Overview:

Be connected with the latest technology which include gadgets and service package across different platforms, including cable, broadband, opti fibre networks, mobile and data plans.

Responsibilities:

  • Positive attitude with a passion for delivering excellent service quality to customers 
  • Process sales transactions
  • Cross sell various service platforms and products
  • Monitor deferred customers’ applications 
  • Remain up to date with the latest information that impacts the delivery of service to the customers 
  • Follow up on rejection report and rectify errors

Requirements:

  • Telco working experience will be an advantage
  • Good communication skills 
  • IT Savvy with good knowledge of wireless and internet solutions
  • Effective team player with ability to interact with team to achieve goals and service excellence
  • Meticulous & have an eye for details
  • Able to work retail hours, including weekends and public holidays 
  • Willing to relocate to various locations when required

Only Singaporeans/SPRs may apply.

For interested candidates, please send your updated resume to career@courts.com.sg



About This Company

Creating Potential for Growth. Established since 1974, the Courts brand is a household name in Singapore and is synonymous with great value. Courts has also grown to be the employer of choice of today''s career-savvy individuals. All for one simple reason - Courts, as an equal opportunity employer, ensures that evey job opening comes fully furnished with potential for growth and advancement. And now, we at Courts are looking forward to a bigger and better premises in Tampines for a one-stop shopping experience that is filled with entertainment and family fun. So there''s even more reason to join us at Courts. Come and find out today.

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