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[Expired] Customer Care Specialist (Telco)

Posted On :11 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Skills: Customer service, Communication skills

Job Descriptions


Be connected with the latest technology which include gadgets and service package across different platforms, including cable, broadband, opti fibre networks, mobile and data plans.


  • Positive attitude with a passion for delivering excellent service quality to customers 
  • Process sales transactions
  • Cross sell various service platforms and products
  • Monitor deferred customers’ applications 
  • Remain up to date with the latest information that impacts the delivery of service to the customers 
  • Follow up on rejection report and rectify errors


  • Telco working experience will be an advantage
  • Good communication skills 
  • IT Savvy with good knowledge of wireless and internet solutions
  • Effective team player with ability to interact with team to achieve goals and service excellence
  • Meticulous & have an eye for details
  • Able to work retail hours, including weekends and public holidays 
  • Willing to relocate to various locations when required

Only Singaporeans/SPRs may apply.

For interested candidates, please send your updated resume to

About This Company

Creating Potential for Growth. Established since 1974, the Courts brand is a household name in Singapore and is synonymous with great value. Courts has also grown to be the employer of choice of today''s career-savvy individuals. All for one simple reason - Courts, as an equal opportunity employer, ensures that evey job opening comes fully furnished with potential for growth and advancement. And now, we at Courts are looking forward to a bigger and better premises in Tampines for a one-stop shopping experience that is filled with entertainment and family fun. So there''s even more reason to join us at Courts. Come and find out today.

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