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[Expired] Customer Marketing Manager- Small & Medium Biz Distribution/ Server & Tools Biz/ Digital Media (IT)

ADROIT HR PROFESSIONAL
Posted On :18 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Degree
  • Field of Study: Business, Marketing, Business Information Technology
  • Years of Experience: 5
  • Skills: Tech-savvy with excellent organizational skills, Engaging with key stakeholders to track the performance of the business, Good leadership qualities with high level of creativity

Job Descriptions

 

 

 Customer Marketing Manager 

(Small & Medium Business Distributions) 

 A fortune 500 company, Leading IT & Software Development Company in the world with over 30 branches in Asia is now expanding and looking for dedicated individuals to join their prestigious company. 

 

The Customer Marketing SMB role is responsible for driving the marketing strategy relative to Small and Medium Businesses across product groups and the partner team. This person in charge of looking to the improvement and optimization of the customer experience across all the channels (Digital and Traditional, Direct from Microsoft and Through Partners).  

 

 

DUTIES & RESPONSIBILITIES:  

 

The SMS&P (Small Medium Solutions and Partners) SMB&D (Small and Medium Businesses and Distribution) team manages the subsidiary business sales and marketing strategy and execution for Small and Medium Business Customers (1-250 PCs), including Public Sector accounts, with the goal of driving revenue growth, market share, and excitement for and increased Customer and Partner Experience (CPE) of Microsoft (MS) products and solutions.  

 

 

Participate in the development of the overall SMB business marketing strategy in the Subsidiary.  

  • Research customer needs and pain points
  • Recommend changes, customizations, and enhancements based on local needs and opportunities.
  • Serve as the lead on value proposition and evidence needs.
  • Influence the adoption of SMB Marketing Initiatives.  

Lead the development and execution of integrated Annual and Quarterly Marketing Plans for customers engaged through the SMB Engine.  

 

Influence Business Groups and Worldwide Partner Group to develop marketing activities that meet or exceed defined business targets by working across SMS&P, and with Business and Marketing Organizations (BMO), Segment teams, Product Groups, Marketing Communications teams, partner teams, and the Central Marketing Group (CMG).  

  • Execute to Customer activities targeting  Internal and Partner Driven IT customers
  • Get ready with MS.com local properties for new online services launch
  • Execute to Customer activities targeting  Internal and Partner Driven IT customers
  • Get ready with MS.com local properties for new online MS products wave launch
  • Drive Relationship Programs targeting MidMarket (Internal and Partner IT) customers
  • Drive 5 min Self Service experience from “find the solution” to “buy it” through MS.com properties & partner sites
  • Drive MS.com online services to assist new customers self profiling/discovery 
  • Deploy SMB Support experience from self-service  

Drive marketing excellence 

  • Manage the SMB marketing budget.
  • Provide high predictability in terms of forecast and management of marketing spend.
  • Use and endorse WW business processes and tools.
  • Effectively manage vendors to ensure deliverables are on time and meet specifications 

 

Participate in the development of the overall SMB business marketing strategy in the subsidiary. Serve as the lead on SMB value proposition and evidence needs. Influence the adoption of SMB initiatives.

10%

Lead the development and execution of integrated Joint Marketing Plans for customers engaged through the SMB Opportunity Engine.

 

30%

Influence the development and the execution of Marketing Campaigns (To Customers from the BG, To/Through Partners from WPG) and relevant marketing activities that meet or exceed defined revenue targets by working across SMS&P, and with BMO organizations, segment teams, Product Groups, Marketing Communications teams, partner teams, and CMG

40%

Improve end to end customer experience particularly web experience, including Digital marketing and social network

20%

 

  

QUALIFICATIONS: 

  • 5 - 8 years of related experience
  • Bachelor’s Degree (B.S./B.A.)  

MS Core Competencies: 

  • Confidence, Level 3
    • Impact and Influence, Level 3
    • Interpersonal Awareness, Level 3
    • Cross-Boundary Collaboration, Level 3
    • Enabling Change, Level 3
    • Optimizing Resources and Budgets, Level 3
    • Setting Goals and Expectations, Level 3

 

  

 

Marketing Manager - Server & Tools Business 

 A fortune 500 company, Leading IT & Software Development Company in the world with over 30 branches in Asia is now expanding and looking for dedicated individuals to join their prestigious company. 

  • Helping the Asia-Pacific Server & Tools Business lead to build the InTune business for Asia-Pacific - Marketing, Sales and Parners
  • Representing the results and needs of Asia-Pacific to cooperate headquarters, in partnership with the Asia-Pacific Server & Tools Business Lead
  • Contributing to target setting, budgeting, planning, and resource allocation related to InTune for Asia-Pacific
  • Tracking, monitoring, analyzing, and engaging with key stakeholders to track the performance of the business
  • Understanding and responding to the Asia-Pacific market dynamics and competitive landscape
  • Evangelizing product value proposition and positioning / messaging internally and externally (customers, partners, press, analysis)

 

 

 

 

Marketing Manager - Social & Digital Media

The company is a listed company in Singapore Exchange (SGX) and have been recognized by Apple for their growth and the quality of their service. In this regard, they have receive numerous awards for their successful efforts such as:

  • Best Apple Centre in Singapore
  • Best Apple Service Provider
  • Singapore Prestige Brand Award 2010 (Promising Brand) in recognition of outstanding achievement in branding
  • Premium Service Gem Award 2010
  • Platinum Partner Award by Apple 

Roles & Responsibilities:

  • To lead and to manage the day-to-day operations of the Marketing Department
  • Conceptualize and implement marketing initiatives and business strategies in meeting company's goals and business objectives
  • Responsible for all advertising and promotion activities (ATL/BTL), including new product launches, sales events and product demand generation
  • Manage, review and enhance partnership programmes for better business opportunities and growth
  • Market trend analysis
  • Responsible for Branding, Product & Retail Marketing, Social & Digital Media Marketing  
  • Corporate Communications and Media & Press Relations
  • Support IT Trade Shows and other projects


Requirements:

  • Degree in Business Administration / Marketing / Mass Com or equivalent
  • 5 years of relevant working experience in a similar capacity
  • Strong business acumen and possess a strong understanding of brand mechanics and communications
  • Demonstrated knowledge of social media platform (eg. Facebook, Twitter, Corporate Website etc.)
  • Been at the forefront of innovative product & retail marketing and social media marketing campaigns with a strong understanding of new media as well as customers interaction with brands.
  • Proven track record in Retail Marketing, Partnership and Social Media & Digital Marketing
  • Good leadership qualities with a high level of creativity
  • Good business acumen and highly adaptable working in a fast-paced environment
  • Tech-savvy with excellent organizational skills
  • Experience in press relations and corporate communications

 

 

Should you be interested, kindly forward a detailed copy of your resume in MSWord to career@adroitcareer.com.sg or hr@adroitcareer.com.sg

Please also feel free to visit our website http://www.adroitcareer.com.sg to view and receive updates on our latest positions. 
 
Please include the following details in your resume:
(1) Personal details such as full name as in NRIC, NRIC, nationality, contact address, numbers and email and date of birth(2) Reasons for leaving your current and previous employment(s)
(3) Current / last drawn and expected salaries
(4) Availability / Notice Period required
(5) At least 2 names and contact numbers of relevant reference persons relating to your previous employment/s.
 
We thank you in advance for your application and will get in touch with you as soon as possible should you be short-listed.