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[Expired] Customer Relationship Specialist

HireRight
Posted On :12 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: CRM (Customer relationship management), Customer service

Job Descriptions

Responsibilities:

  • Registration of new B2C customers
  • Taking orders
  • Handling machine questions/issues
  • Answering information requests or complaints
  • Ensure database integrity
  • Execution of programs
  • Order processing

Requirements:

  • 1-2 years of experience in customer relationship centers with up market customers
  • Expertise in verbal communication for each type of customer (open minded, listening, understanding of customer's needs and ability to capture customer's interest)
  • Good problem identification and solving skills
  • Ability to work under stress and to multi task
  • Strong passion and interest in coffee, knowledge or experience in this area would be an added advantage
  • must to speak Cantonese fluently
  • must to read and write in Traditional Mandarin

 

 


Job Benefits

Please email to phoebechia@hireright.com.sg or call 82332924 for more information.

EA personnel no.: R1326741



About This Company

HireRight's vision is about connecting people to their dream job. Our team of vibrant, energetic and solution driven consultants believed in service excellence and delighting our clients and candidates in a way that can only be driven by passion.

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