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[Expired] Customer Service Coordinator (Permanent)

FASTSTREAM RECRUITMENT PTE LTD
Posted On :2 Apr 2018

 

Job Summary

  • Salary:   3500 - 4500
  • Location: Singapore - North
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: Customer service

Job Descriptions

Faststream has an interesting and challenging customer service position for a maritime and shipping market leader.

Our clients are a global market leader and are experiencing significant growth in the APAC region.

If you are interesting and growing, learning and developing with a large maritime organization and have have customer service experience please forward a copy of your CV to: tony.traazil@faststream.com

The responsibilities are as follows:-

  • To coordinate all service related jobs, receive and register enquiries/orders in the system and
  • ensuring all the information is correct.
  • Follow up with customer on quotations.
  • To identify order building opportunities through telephone sales expertise
  • To issue delivery instructions to the appropriate supply point and follow up delivery of the goods
  • To keep customer informed of changes in the order, surcharges and any other relevant information for the sake of good order
  • To resolve any order related problems including suggestions for redirection of orders if appropriate
  • To use customer specific due date information related to safety in order to pro-actively promote our products and services to any customer and to meet our contractual obligations for signed customers.
  • Provide technical support and advice to customers.
  • Support and assist Sales in conceptualising and pricing
  • To register and maintain agreements information into the IT systems available.
  • To report and take corrective action contribute to sales budgets are achieved and contractual obligations are fulfilled.
  • To provide regular feedback on technical, service quality and commercial issues raised by customers to the Customer Services Manager, the respective Account Manager
  • To coordinate with spares centres for parts purchase whenever possible.VG9ueS5UcmFhemlsLjM0MDc2LjYxNzFAZmFzdHN0cmVhbS5hcGxpdHJhay5jb20.gif


About This Company

Faststream Recruitment - specialist recruitment to the Shipping, Marine and Oil & Gas sectors

 

The Faststream Recruitment Group is the world’s leading Shipping and Maritime recruiters.

Established in 1999, Faststream specialise in recruitment throughout the Shipping and Maritime sector. Our areas of recruitment expertise include Ship Management, Commercial Shipping, Marine, Jobs at Sea, OEM’s & Marine Sales, Ship Design & Shipbuilding, Corporate & Professional, Superyachts, Skilled Trades and Oil & Gas.

 

We are specialists in sourcing hard-to-find talent for our clients across the globe. Our services include contract and interim recruitment, permanent jobs, executive search and headhunting. 

 

Faststream operates from key maritime locations in the UK, Singapore and North America where we service clients and candidates throughout EMEA, the Americas and Asia-Pacific.  

 

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