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BGC Search – Banking & Finance Services
Posted On :16 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Finance
  • Years of Experience: 1
  • Skills: customer service oriented

Job Descriptions

-Respond to incoming requests for cancellation of services and convince customers to stay

-Handle challenging situations of complain and queries


-Proper documentation of reasons why customers are dissatisfied


-Perform outbound calls to customers who might cancel their services and investigate the reasons behind them

Job Benefits

Min. GCE O’level with 3 passes

Min one year experience in call centers/telesales

Good and pleasant communication skills

Ability to multi-task and meet timeline

Good command of English and Mandarin

Relevant qualifications in general insurance (minimum CGI) preferred

Interested applicants please kindly submit resumes to YaQin at YAQIN.LAI@BGC-GROUP.COM with the following documents, in MS Word format or click Quick Apply below:


Photo Attached

Completed resume & detailed work experience

Last-drawn salary

Expected remuneration

Notice period, if any

BGC Search
16 Collyer Quay #27-01
Singapore 049318
EA: 12C5983
Telephone: 6602 9776
Fax: (65) 6671 4858

About This Company