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[Expired] Customer Service (insurance/NO SALES/call-centre/up to 2.8k/Office Hour/5day)

BGC Search – Banking & Finance Services
Posted On :31 Aug 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: customer service, call centre

Job Descriptions

Responsibilities

  • Maintain knowledge of retention of products and services
  • Identify opportunities to turn dissatisfied customers into happy customers
  • Handle challenging situations or objections to handle complaints and queries effectively
  • Working cohesively with other Teams/Stakeholders to achieve company and department objectives
  • Reporting regularly to Team Manager on all activities relating to the role

 

Requirements

  • Minimum GCE ‘O’ Levels certificate
  • At least 1 year experience with call center/telemarketing department (preferably in Telco/Insurance/Banking industry)
  • Pleasant voice and cheerful, energetic personality
  • Able to multi-task and work under pressure
  • Those with insurance certifications preferred, but not necessary
  • Singaporeans and Singapore PRs only

 

Interested applicants please kindly submit resumes to Alvin using the “apply” button below, or forward CV to Alvin.seah@bgc-group.com

 

Do attach the following documents as well, in MS Word format

  • Photo Attached
  • Complete resume & detailed work experience
  • Last-drawn salary
  • Expected remuneration
  • Notice period, if any

                                  

BGC Group
16 Collyer Quay #27-01

Singapore 049318

EA: 12C5983
Registration: R1329025

Telephone: 6602 9776
Fax: (65) 6671 4858
http://www.bgc-group.com



About This Company