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[Expired] Customer Service (insurance/NO SALES/call-centre/up to 2.8k/Office Hour/5day)

BGC Search – Banking & Finance Services
Posted On :31 Aug 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: customer service, call centre

Job Descriptions


  • Maintain knowledge of retention of products and services
  • Identify opportunities to turn dissatisfied customers into happy customers
  • Handle challenging situations or objections to handle complaints and queries effectively
  • Working cohesively with other Teams/Stakeholders to achieve company and department objectives
  • Reporting regularly to Team Manager on all activities relating to the role



  • Minimum GCE ‘O’ Levels certificate
  • At least 1 year experience with call center/telemarketing department (preferably in Telco/Insurance/Banking industry)
  • Pleasant voice and cheerful, energetic personality
  • Able to multi-task and work under pressure
  • Those with insurance certifications preferred, but not necessary
  • Singaporeans and Singapore PRs only


Interested applicants please kindly submit resumes to Alvin using the “apply” button below, or forward CV to


Do attach the following documents as well, in MS Word format

  • Photo Attached
  • Complete resume & detailed work experience
  • Last-drawn salary
  • Expected remuneration
  • Notice period, if any


BGC Group
16 Collyer Quay #27-01

Singapore 049318

EA: 12C5983
Registration: R1329025

Telephone: 6602 9776
Fax: (65) 6671 4858

About This Company