Consist of a group of vastly experienced recruitment specialists whom has developed a fine-tuned and successful recruitment service provider for many industries.
In KSC, we offer a comprehensive approach to recruitment. Focussing on vacancies at all levels from technical, sales and managerial up to board level, our industry specific consultants utilise a combination of advertising, networking and search and selection techniques to identify and source suitable candidates on behalf of their clients.
Here at KSC, we pride ourselves on forging long-term, strong business relationships with our clients; therefore we take the time to understand your requirements, providing an effective and efficient service whilst managing the whole recruitment process from start to finish.
Mission Statement:Talent has no limits. We optimize human potential, increase happiness, and maximize the engagement of people by providing superior solutions for understanding, acquiring, developing and retaining talent.
Tel: 6795 2688
Fax: 6795 2742
License No. : 11C2878
Lead the Customer service team for both Air & Sea freight
Liaise with customers on the standard operating procedures
To meet up with clients on project/special matters
Prepare customer key performance index reports
Promptly handle customer/team escalations
Attend to freight management and rates negotiation
Provide quotes/rates to COD customer or overseas offices
Resolve inter-business units disputes
Liaise with overseas agents on the various requirements and rates
To review the profit & loss of product desk
To analyze job file purchasing and raise concern to Pricing team.
To review & approve changes of work processes before escalation to Senior CS Manager.
To conduct recruitment exercise for officer/executive position when needed.
Joint sales visit to resolved operations issue when necessary
Diploma or higher with minimum 5 years' experience in freight forwarding with air/sea freight experiences
Previous customer service experience is an added advantage
Possess excellent communication and interpersonal skills
Pleasant personality and a good team player
Proficient in MS Office & ability to work independently
DGR trained will be an advantage
Conducting interviews and recruiting junior staff
AWS plus Performance Bonus plus Quarterly Bonus (3% to 6% of basic salary)
Company bus provided at designated MRT station
Interested applicants kindly email your resumes in MS Word format with your most recent photo to email: email@example.com, stating the following details:
Availability & related work experiences
Current/last drawn salaries
Position applied for
We regret that only shortlisted candidates will be notified.
Pre-requisites / Summary :
Min. Education Level : Diploma
Field of Study : Supply Chain Management, Logistics and Supply Chain Management