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[Expired] Customer Service Officer/Executive (Credit Management)

Posted On :6 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Years of Experience: 2
  • Skills: MS Office, Good analytical, problem solving, good planning and organisation skills, Customer Service, Credit Management

Job Descriptions

Our client, an established Telco company is seeking suitable candidates for the above position.


  • Oversee the operations of the debt recovery of terminated accounts
  • Oversee the debt recovery processes for the following
    • Consumer: Foreigner, Underaged
    • Corporate: Sole Proprietorship, Partnership, Private Limited etc
    • Bankruptcy
    • Liquidation
  • Review the debt recovery processes for enhancement and automation.
  • Work with IS for system enhancement and automation of the processes.
  • Work with CRD, Billing Enquiries etc on customer's feedbacks, complaints, queries, etc.
  • Work with external debt collection agencies for debt collections.
  • Review of listings for the processes and reports for management reporting.


  • Min Diploma in Accountancy or related studies with at least 1-2 years’ related experience.
  • Good PC skills especially in Excel and PowerPoint.
  • Basic accounting knowledge is essential.
  • Knowledge of credit management techniques is preferred.
  • Excellent communication, interpersonal and negotiation skills and customer service oriented.
  • Good analytical, problem solving, good planning and organisation skills.
  • Able to work under pressure and tight deadline.
  • Good team player and be able to work independently.
  • Bilingual.

Interested candidates please apply with photo and expected salary.

About This Company

Since 1997, Enhance (Lic 97C3993) has been assisting industries in resolving manpower issues. We are a leading provider of high quality recruitment services nationwide in Singapore. Over the years, we have proven ourselves by fulfilling numerous HR requests for our SME and MNC customers by providing solutions to their management / expansion needs in the shortest possible time.

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