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[Expired] Customer Service Officer (Full-Time/Part-Time)

XDEL SINGAPORE PTE LTD
Posted On :28 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time, Temporary / Part Time
  • Min. Education Level: Diploma
  • Field of Study: Business
  • Years of Experience: 1
  • Skills: Customer service, Multi-tasking, Interpersonal skills, Communication skills, Microsoft Office

Job Descriptions

Henderson / Jalan Bukit Merah

Requirements:

  • Interact with customers to provide and process information in response to enquiries, order taking and requests about products and services through the ERP System
  • Minimum Diploma / Degree in business related/ hospitality
  • Preferably at least 1 year of experience in customer service environment
  • Good team player with the ability to multi task and work independently
  • Highly motivated, resourceful and result oriented
  • Good interpersonal and communication skills in a cross cultural environment
  • Maintain a high level of professionalism and courtesy, even in exceptional situations
  • Positive personality and possess initiative.
  • Attention to details and accuracy
  • Proficient in computer skills, software applications (MS Office Word, Excel and Outlook) and experience in handling ERP System
  • Singaporean / PR preferred

Responsibilities

  • Handling of customer orders through in-house ERP System
  • Attend to customer enquiries
  • Handle administrative tasks related to customer accounts
  • Manage exceptional customer issues and ensure resolution within timeline
  • Provide positive customer experiences that build on the business reputation

Salary ranges from $20,000-$30,000 per annum and above. Salary will commensurate with

experience and aptitude. Email your CV to the following account:

career@xdel.com



About This Company

  • XDEL SINGAPORE PTE LTD
    Logistics/ Transportation/ Shipping & Freight Forwarding
  • http://www.xdel.com

Established in 1999, XDel is a leading provider of cost effective and specialised domestic express courier services and bespoke logistics solutions across Singapore. At XDel, we believe in making a difference. We seek to bring value to our customers through quality and innovative solutions. We strive to achieve this by empowering our employees to continually deliver an exceptional customer experience.

Due to our business expansion, we are seeking highly dynamic and enthusiastic individuals to join us as:

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