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[Expired] Customer Service Officer(Up to $2800/Insurance MNC/Central Town)

BGC Search – Banking & Finance Services
Posted On :14 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: Customer service experienced

Job Descriptions

  • Attend large number of inbound & outbound calls
  • Handle all enquiries from clients regarding on policy issues and service professionally
  • Ensure that customers are being served professionally in terms of accuracy of information, clarity and simplicity of text
  • Provide quotation to clients,within authority limits granted
  • Follow-up on outstanding renewals and quotes (new business)
  • Handle challenging situations or objections to handle complaints and queries effectively
  • Respond to incoming feedback/complains/enquiries

Job Benefits

Job Requirements:
  • Candidate with Customer Service /  Telemarketing experience will be advantageous
  • Relavant qualifications in general insurance will be advantageous.
  • Comfortable and effective in verbal communications in native language and in English
  • Good and pleasant communication skills
  • Able to multi-task and meet timelines
P/S: There is shift and non-shift job available.
Non-shift - normal working hours
Shift - A:0745hrs -1715hrs
           B:0900hrs -1830hrs
           C:1215hrs - 2145hrs
           A1:0745hrs - 1915hrs
           A2:1015hrs - 2145hrs
           A3:2130hrs - 0800hrs (
Interested applicants please kindly submit resumes to Ye Yon using the “apply” button below, or forward CV to
Do attach the following documents as well, in MS Word format
  • Photo Attached
  • Complete resume & detailed work experience
  • Reason for leaving
  • Last-drawn salary
  • Expected remuneration
  • Notice period, if any
BGC Group
16 Collyer Quay #27-01
Singapore 049318
EA: 12C5983
Telephone: 6602 9776
Fax: (65) 6671 4858

About This Company