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[Expired] Customer Service Officer(Up to $2800/Office Hours/Insurance MNC/NO SALES)

BGC Search – Banking & Finance Services
Posted On :7 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: Customer service

Job Descriptions

  • Attend large number of inbound & outbound calls
  • Handle all enquiries from clients regarding on policy issues and service professionally
  • Ensure that customers are being served professionally in terms of accuracy of information, clarity and simplicity of text
  • Provide quotation to clients,within authority limits granted
  • Follow-up on outstanding renewals and quotes (new business)
  • Handle challenging situations or objections to handle complaints and queries effectively
  • Respond to incoming feedback/complains/enquiries

Job Benefits

Job Requirements:
  • Candidate with Customer Service /  Telemarketing experience will be advantageous
  • Relavant qualifications in general insurance will be advantageous.
  • Comfortable and effective in verbal communications in native language and in English
  • Good and pleasant communication skills
  • Able to multi-task and meet timelines
 
Candidates who are keen to apply for this position would need to send their resumes/CVs by clicking on the Apply Now button below


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