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[Expired] Customer Service Officer (Work Shift/Central Town/Up to $3000k)

BGC Search – Banking & Finance Services
Posted On :16 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Technical Certification
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: Customer service experienced

Job Descriptions

  • Handlle incoming calls,emails and facsimile
  • Handle all enquiries from clients regarding on policy issues and service professionally
  • Ensure that customers are being served professionally in terms of accuracy of information, clarity and simplicity of text
  • Attempt to handle first level escalation
  • Arrange such services in a professional and timely manner

Job Benefits

Job Requirements:
  • Candidate with Customer Service /  Telemarketing experience will be advantageous
  • Relavant qualifications in general insurance will be advantageous.
  • Comfortable and effective in verbal communications in native language and in English
  • Good and pleasant communication skills
  • Able to multi-task and meet timelines
 
Interested applicants please kindly submit resumes to Ye Yon using the “apply” button below, or forward CV to yeyon.tan@bgc-group.com

Do attach the following documents as well, in MS Word format
Photo Attached
Complete resume & detailed work experience
Reason for leaving
Last-drawn salary
Expected remuneration
Notice period, if any
                              
BGC Group
16 Collyer Quay #27-01
Singapore 049318
EA: 12C5983
Telephone: 6602 9776
Fax: (65) 6671 4858
http://www.bgc-group.com


About This Company