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[Expired] Customer Service Officer(Work Shift/Insurance MNC/Up to $3000k)

BGC Search – Banking & Finance Services
Posted On :17 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: Customer service experienced

Job Descriptions

  • Handle incoming calls,emails adn facsimile
  • Record all enquiries in the call management system and open case files,when necessary.
  • Document all relevant information and data in an effective and accurate manner
  • Conduct research when needed on method,providers,services,procedures or any information for providing quality assistance to the company's clients
  • Attempt to handle first level escalation

Job Benefits

Job Requirement:
  • Candidate with Customer Service /  Telemarketing experience will be advantageous
  • Relavant qualifications in general insurance will be advantageous.
  • Comfortable and effective in verbal communications in native language and in English
  • Good and pleasant communication skills
  • Able to multi-task and meet timelines
 
Interested applicants please kindly submit resumes to Ye Yon using the “apply” button below, or forward CV to yeyon.tan@bgc-group.com
 
Do attach the following documents as well, in MS Word format
  • Photo Attached
  • Complete resume & detailed work experience
  • Reason for leaving
  • Last-drawn salary
  • Expected remuneration
  • Notice period, if any
                             
BGC Group
16 Collyer Quay #27-01
Singapore 049318
EA: 12C5983
Telephone: 6602 9776
Fax: (65) 6671 4858
http://www.bgc-group.com


About This Company