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[Expired] Customer Service Officers (Counter/Call Centre/Office Based)

BGC Search – Banking & Finance Services
Posted On :22 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Business
  • Years of Experience: 1
  • Skills: Customer Service, Call Centre

Job Descriptions

  • Responsible for attending inbound calls on products and services via telephone
  • Attend to walk-in customers both external and internal
  • Ensure a thorough follow-up of customers' service request and query
  • Manage customer feedback and resolve complaints within stipulated turnaround time
  • Ensure compliance with business policies and procedures


  • Diploma/Degree holders
  • Fresh graduates with keen interest in a customer service function
  • Applicants who are keen in frontline counter/ call centre customer service function are encouraged to apply
  • Team player with positive and enthusiastic attitude
  • Customer-focused with ability to work under pressure and perform with minimal supervision

Interested applicants may submit resume by clicking the 'APPLY' button.
To facilitate the shortlisting process, kindly provide:
  • Resume in MS Word format
  • Indicate expected salary & notice period in the resume
  • Reasons for leaving past employers
We regret that only shortlisted applicants will be contacted for further discussion.

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