STJobs | At STJobs, Your Ideal Job Isn't Hard to Find.

Customer Service Officers/E-Ambassadors (6-month contract)

Posted On :20 Feb 2018


Job Summary

  • Salary:   Undisclosed
  • Location: Singapore - Central
  • Work Type: Permanent / Full Time, Contract
  • Min. Education Level: Diploma
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: Customer service, Communication skills, Interpersonal skills, It skills , MS Office applications

Job Descriptions

Job no: 494382


  • As an e-Ambassador under Vehicle Services Group, you will receive and guide customers at LTA Customer Service Centre e-Lobby.
  • You will assist to handle public queries on e-services and effectively guide customers to navigate the relevant E-services.
  • You will also have to manage customer feedback/complaints and to direct/escalate cases to relevant Subject-Matter-Expert (SME) divisions wheneverproblemarises (e.g. specific error messages).


  • Diploma in any disciplines.
  • At least 1 year of working experience, preferably in customer service.
  • Good communication skills.
  • Good interpersonal skills and possess a positive, can-do attitude.
  • Able to handle difficult walk-in customers and provide value-added services to needy and elderly.
  • IT Savvy and proficient in MS Office applications.
  • Physically fit and mobile asjobrequires long hours standing duties.

Please note that your application will be directly submitted to the Land Transport Authority (LTA) portal hosted by a third party.

If you are applying via Careers@Gov (PSD), please go to our LTA career site ( if you wish to check on your application status.

Applications close:18 Feb 2018 Singapore Standard Time

About This Company


At LTA, we strive to improve the experience of everyday travel in Singapore while keeping a dynamic city on the move. We are paving the way for innovative forms of transport such as autonomous vehicles, and aspire to make walking, cycling and riding public transport a way of life.

If you’re looking for a career that offers you a chance to make a mark on Singapore’s rapidly changing land transport landscape, welcome aboard. To find out more about careers at LTA, visit or



Read More