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[Expired] Customer Service Officers (Tai Seng/ 5 days rotating shift/ up to $2300)

Achieve Career Consultant Pte Ltd
Posted On :14 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time, Contract
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: call centre, Customer service, Handling customer complaints

Job Descriptions

  • 5 days rotating shift (up to 11pm)
  • Good Incentive
Our client, a well-known and established global logistic company, is inviting suitably qualified candidates fill the position as  Customer Service Officer.


  • Accepting and registering bookings for services
  • Offer alternatives to customers and potentially turn information calls into sales leads or identify other additional value added services to customers when opportunities arise during the course of interaction
  • Respond to customer queries by providing accurate information consistently.
  • Enhance service experience by exercising professionalism and empathy when dealing with each individual customer’s varying needs and demands
  • Liaise internally with the Operations Department and other departments where applicable, on quick and efficient resolution of customer issues and queries 

Job Benefits



  • Candidate must possess at least a "O" Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, any field.
  • At least 1 year(s) of relevant working experience in a call centre environment.
  • Possess excellent interpersonal and PC skills with strong proficiency in English
  • Result-oriented and committed to service excellence
  • Must be able to commit on night shift, including weekends and public holidays up to 11pm
  • Singaporean/ Singapore PR/ Malaysian may apply.
Interested candidate, please submit your updated resume in MS WORD Format to:
Please indicate the below information in your resume:
• Current & Expected salary
• Reason(s) for leaving     
• Availability to commence work
• Recent photo

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

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About This Company

Established in 1990, the Achieve Group is a multi award-winning organization and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.  Specializing in Talent Acquisition comprising General Recruitment, Technology Recruitment and Executive Search Division, as well as HR Consulting.


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