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[Expired] Customer Service Specialist (Call Agent)

COURTS SINGAPORE LTD
Posted On :11 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Skills: Customer service, Communication skills, Computer skills

Job Descriptions

Responsibilities:

  • Attend to customers’ enquiries via the hotline
  • Work with suppliers and internal departments on service recovery
  • Update and retrieve information via internal customer information system
  • Develop and maintain work knowledge of internal policies, procedures and process to better customer satisfaction.
  • Attend product and process trainings
  • Prepare letters to customers when required
  • May be required to cross sell products or services over the phone
  • Perform any other duties as assigned by Supervisor 

Requirements:

  • Possess good communication skills
  • Customer focused and oriented personality
  • Computer proficiency
  • Team player
  • Fresh graduates are welcome to apply
  • 5.5 working days (including Sat, Sun and Public Holidays)

Only Singaporeans/SPRs may apply.

For interested candidates, please send your updated resume to career@courts.com.sg



About This Company

Creating Potential for Growth. Established since 1974, the Courts brand is a household name in Singapore and is synonymous with great value. Courts has also grown to be the employer of choice of today''s career-savvy individuals. All for one simple reason - Courts, as an equal opportunity employer, ensures that evey job opening comes fully furnished with potential for growth and advancement. And now, we at Courts are looking forward to a bigger and better premises in Tampines for a one-stop shopping experience that is filled with entertainment and family fun. So there''s even more reason to join us at Courts. Come and find out today.

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