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Executive/Senior Executive, IT - Enterprise Management Services

Resorts World at Sentosa Pte Ltd
Posted On :4 May 2018


Job Summary

  • Salary:   Undisclosed
  • Location: Singapore - South
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Information Technology and Business (ERP)
  • Years of Experience: 2
  • Skills: ITIL methodology, Analytical skills, Trouble shooting skills, Proficiency in English language, Communication skills, Customer service oriented

Job Descriptions

Job ID: 5105722


  • Ensure proper documentation, incident / request handling till closure.
  • Conduct periodic review and analysis of incident / request, monthly data extraction and report consolidation.
  • Provide recommendation, improvement, SOP modification from time to time.
  • Execute IT service requests including coordination and communication to the relevant support party.
  • Maintain assets database, perform asset tagging for management and inventory purpose.


  • At least Diploma in Information Technology or at least 2 years of relevant working experience.
  • A good understanding of ITIL methodology. Strong analytical and troubleshooting.
  • Proficiency in English with strong communication skills and customer service orientation.

About This Company

Resorts World® Sentosa promises you a rewarding career that will be a world of fun. With 6 world-class hotels, an interactive and multi-sensorial museum, ESPA at Resorts World Sentosa, over 100 F&B and retail outlets as well as the region’s first Hollywood movie theme park, we provide diverse job offerings and career advancement opportunities.

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