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[Expired] Export Customer Service Assistant - West / Up to $2000

WhatsJob Recruitment Pte Ltd
Posted On :13 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Logistics and Supply Chain Management
  • Years of Experience: 1
  • Skills: NVOCC

Job Descriptions


  • Customer Service & Management
  • To attend to customer enquiries for quotations, and booking
  • To take booking from customers for LCL cargo and provide booking confirmation
  • To attend to customer grievance management
  • Tele-marketing/cold calls to local customers for support
  • Timely respond to incoming e/mails of customers, agents, and freight forwarders
  • Container Consolidation & Cargo Confirmation 
  • Planning of container size basing on the bookings
  • Liaising and coordinating with customer and W/H for confirmed booking cargo and monitoring shipment arrangement
  • Fully utilize the container space by tele calling the customers for any booking of the cargo for the trade lanes
  • Liaise with carrier to ensure container booking is confirmed and container space is allocated as booked
  • Give job instruction to W/H for arrangement of cargo removal from co-loader W/H within Keppel Distripark 
  • Liaising and coordinating with W/H to ensure job instruction being carried and with smooth running 
  • Correspondence with network agents to ensure any query/instruction are attended and carried out
  • Daily updating with W/H of cargo status and readiness to ensure smooth packing
  • Co-ordinate among W/H network agents and customer for any complaint of cargo damaged, missing or short received


  • Preferable with experience in NVOCC 
  • Able to multi task and handle stress
  • Willing to work long hours
  • Self motivated, good written and oral communication
  • Company transport provided at Clementi & Outram MRT

Singaporeans / PRs & Malaysians Only (Other Nationalities need not apply)

Interested applicants kindly email your detailed resume with a recent photograph

indicating your current / last drawn and expected salary to

About This Company

WhatsJob Recruitment is a specialised recruitment agency formed by a team of dedicated, passionate and experienced professionals.

We enjoy the personalized approach with regards to our candidates focusing on their needs and requirements as well as a personalized approach with our clients in delivering an excellent service.

We go the extra mile in helping companies to find the most suitable employees that can integrate into the company's culture seamlessly.

We have an extensive database of CVs to allow us to match the most promising applicant within the shortest time possible and more are added everyday.

Agency Licence no. 11C2877

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