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Guest Relations Officer (Jiang-Nan Chun)

Posted On :21 Feb 2018


Job Summary

  • Salary:   2000 - 2200
  • Location: Singapore - Central
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Hospitality & Tourism Management
  • Years of Experience: 2
  • Skills: Telephone support, Multi-tasking, Customer service, Handling customer complaints

Job Descriptions

The Guest Relations Officer is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Guest Relations Officer greets guests promptly, courteously, graciously with eye contact, and a smile. The Guest Relations Officer takes dining reservations, reviews the daily reservation book and assist the Restaurant and Bar with telephone enquiries. The Guest Relations Officer has a complete working knowledge of the menus, menu ingredients and what is unavailable for that day.

Job Benefits

  • 5 days work week
  • Duty meals
  • Medical insurance
  • Flexible benefit allowances
  • Complimentary stay overseas

About This Company

Our Company

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalised 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.


Employer of Choice & Awards

“We look for employees who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.” - Isadore Sharp, Founder and Chairman, Four Seasons Hotels and Resorts


As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our employees, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels and resorts around the world, making us an undisputed “employer of choice.”


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