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Guest Services Ambassador, Membership Services

Resorts World at Sentosa Pte Ltd
Posted On :20 Feb 2018

 

Job Summary

  • Salary:   Undisclosed
  • Location: Singapore - South
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Skills: Customer service, Communication skills, MS Office applications

Job Descriptions

Job ID: 5105577

Responsibilities:

  • Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations
  • Perform membership-related services such as card application and rewards redemption for campaigns, promotion and events
  • Actively address guest feedback to improve and enhance customer satisfaction
  • Familiar with all campaigns, promotions and events in order to provide accurate and up-to-date information to guests

Requirements:

  • Meet Casino Regulatory Authority’s statutory requirement of minimum 21 years of age
  • Minimum GCE ‘O’ / ‘N’ Levels or equivalent with proficiency in MS Office applications
  • Relevant customer service experience within the hospitality industry
  • Able to perform rotating shifts including weekends and public holidays


About This Company

Resorts World® Sentosa promises you a rewarding career that will be a world of fun. With 6 world-class hotels, an interactive and multi-sensorial museum, ESPA at Resorts World Sentosa, over 100 F&B and retail outlets as well as the region’s first Hollywood movie theme park, we provide diverse job offerings and career advancement opportunities.

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