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[Expired] Immigration & Relocation Documentation Consultant

Intellisearch HR Solutions Pte Ltd
Posted On :3 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time, Contract
  • Min. Education Level: Diploma
  • Field of Study: Business
  • Skills: consultancy

Job Descriptions

Attractive Package!

This is an exciting customer-driven role. If you are customer-oriented, this is the ideal organisation to develop your career. Apply Now!

Title: Immigration & Relocation Documentation Consultant

Specifically, the I&RDC will be:

  • Primary contact to the relocating client in administration of client's visa program. 
  • Collection of clients' documents
  •  Responsible for communication with clients
  • Research and propose solutions for problem resolution and possible exception processing for relocating clients to maintain customer satisfaction. 
  • Responsible for maintaining a working file, including but not limited to, documenting client updates, policy exceptions, conversations and transactions.
  • Assist the Relocation Operations team acting as a subject matter expert.
  • Provide direction and feedback to team members and management.
  • Responsible for communicating potential policy and process changes to I&R Ops Manager and/or Client Services Director to improve client satisfaction.
  • Document and communicate with clients to confirm orders and set clear expectations for service dates and service times.  Paying attention to details in pertinent customer information.
  • Build positive relationships with all  external and internal contacts
  • Work with the billing department to resolve technical billing issues
  • Other administrative tasks as well as create and update database on CRM system

Role Overview:

  • Dealing with compilation of visa applications
  • Research for information regarding immigration
  • Meeting up and liaising with clients to collect documents
  • Other general administrative work
  • Create and update data library


  • Education Requirements
    • Diploma Holder or A-Level graduate or Bachelor Degree Holder
  • Experience Requirements
    • 1 to 2 years of experience
    • New graduate are welcome too (Training will be provided)
  • Skills
    • Excellent spoken & written English communication skills
  • The successful individual will leverage their knowledge and experience to:
    • Excellent Organizational Skills
    • Attention to detail and accuracy
    • Strong organizational skills
    • Written communication skills
    • Proficient in Microsoft Office
    • Ability to perform work in a highly collaborative team environment

Interested applicants please forward your resume to 

Singaporeans & Singapore Permanent Residents Only.

This position requires only 1 headcount - do apply now to secure your chance! We will notify all successfully shortlisted candidates. 

About This Company

AIMS Manpower Solutions provides comprehensive recruitment and staffing services to companies across various industries. We have a group of dedicated professionals providing efficient and excellent service to both our clients and candidates with the aim to secure a best fit to your staffing/career requirements.
If you are results focused with an entrepreneurial personality and a desire to succeed, AIMS Manpower is the ideal organisation to develop your career.

In short, the role of a AIMS Manpower Solutions is to act as an intermediary between organisations wishing to recruit staff (clients) and professionals (candidates) seeking a career/job change. The objective of a recruitment consultant is to meet the needs of both the client and the candidate to ensure the best mutual fit. This is not simply a case of skills matching but one of truly understanding a client's business and its culture, as well as the career aspirations and expectations of a candidate.
(EA Licence No.: 10C3260)

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