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[Expired] In-house Customer Service Officer/Executive (Seafreight)

MTC Recruitment Pte Ltd
Posted On :15 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Logistics and Supply Chain Management, Supply Chain Management
  • Years of Experience: 3
  • Skills: Min 3 years’ working experience in Sea freight and Airfreight forwarding industry is a MUST

Job Descriptions


  • Send out daily booking alert upon receipt of the bookings
  • Send booking reports to Customer Service and/or Warehouse Team at the end of each working day
  • Daily updates of in-transit shipments and send summary reports of in-transit shipments during each month end closing period
  • Prepare quotations, Certificates of Origin (COO), as well as Letter of Credit (LC) before submitting to the Singapore International Chamber of Commerce (SICC)
  • Check on the delivery schedule of empty export container for stuffing on a daily basis (for each shipment)
  • Follow up and co-ordinate export flight and vessel schedule details, in order to update in the air/sea report timely
  • Send out export pre-alerts to all relevant personnel
  • Check and monitor for timely delivery of incoming/ cross trade shipments
  • Continuous follow with import team to ensure smooth freight delivery process
  • Follow up on missing pre-alerts
  • Physical inspection of any incoming damaged shipment, photo taking & reporting, if any
  • Build and maintain good rapport with customers to fulfill their requirements


  • Preferably a recognized and relevant degree or diploma
  • Min 3 years’ working experience in Sea freight and Airfreight forwarding industry is a MUST
  • Good hands-on knowledge with Import / Export Permit Declarations
  • Energetic, Independent and able to work in a fast paced environment
  • Good communication skills and able to work as a team
  • Proficient in MS Office applications
  • Experience working in MNC logistics company preferred
  • Only Singaporean & PR
Working Hours
  • Mon - Thu : 8.30am - 6.00pm; Fri: 8.30am - 5.30pm
With a competitive remuneration, good bonuses, and a workplace culture that rewards excellence, we would like to invite interested applicants to email your detail resume in MS Word format to: with the following details:
1. Availability
2. Reasons for leaving (all employments)
3. Current and/or last drawn monthly salary
4. Expected Salary
Registration No: 200901546R EA Licence No: 09C5691
Please be assured that all resumes received will be treated in strictest confidence.

About This Company

MTC Recruitment Pte Ltd (“MTC Recruitment”) aims to become a strategic HR partner with our valued clients in resourcing and human capitalism. As such, we believe that our business will succeed only when our clients’ businesses are supported by the best and most suitable talents we can find in the market place. We are a generalist company with strengths in banking, finance, healthcare, FMCG, security and education.

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