STJobs | At STJobs, Your Ideal Job Isn't Hard to Find.

[Expired] IT Services Manager, Application Support

Millennium & Copthorne International Limited
Posted On :23 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Computer Science
  • Years of Experience: 5
  • Skills: Communications skills, Delphi

Job Descriptions


Reporting to the Director of IT, Asia the incumbent will be responsible to: - 
  • Work with IT Heads and Business Units Managers to plan and manage business applications, ensuring availability, consistency, accuracy, compliance to policies and procedures and use of technology to enhance operations efficiency and effectiveness
  • Develop and be the gatekeeper of documented and mapped application standards
  • Coordinate with the vendor to resolve any issues/problems with the business applications
  • Ensure focus and prioritization is given to any action required
  • Support the business users implementing new or amended functionality or business process
  • Support Hotels pre-opening and ensure IT standards and best practices are applied to enable smooth transition into our operating environment
  • Keep abreast of all assigned applications and functional changes and inform the business
  • Support the feasibility and initiation phases of project with respect to requirements definition
  • Ensure that business strategy is translated into workable functionality and business processes within the system
  • Collect and record any enhancements that are suggested by the business
  • Complete detailed specifications for the agreed changes and enhancements to the system
  • Provide business knowledge and analytical skills to project teams in support of system implementation or enhancement
  • Create processes to promote and mentor a best practice delivery environment
  • Manage customers expectations and ensure that they are aware of IT operating and security policies and procedures Ensure that all processes meet with security and regulatory requirements


The incumbent is expected to possess a Diploma in Computer Science or the equivalent from a related discipline with at least 5 years of relevant work experience. Preference will be given to those with experiences as Consultant in hospitality application solutions in a Service provider environment.  The incumbent should have hands-on experiences in at least 2 of the listed solutions/applications: Opera PMS, Opera S&C, Delphi, Finance and Accounting system, Hyperion or Procurement system. He / She should also be a team player with a cheerful disposition. Good written and spoken English would be essential.
Suitably qualified applicants are invited to email your updated resume, current and expected salaries and contact details :
Kindly note that only shortlisted candidates will be notified.

About This Company

  • Millennium & Copthorne International Limited
    Hotel / Hospitality / Casino / Travel Services