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[Expired] Japanese (Speaking) Reservations Agent

PARKROYAL on Beach Road
Posted On :16 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: Telephone support, Data entry, Communications skills

Job Descriptions

Join our team at the Singapore Customer Reservations Services as Reservations Agent and you can look forward to working in our new Call Centre, featuring the latest technology of touch screen PC's.
The Reservations Agent is responsible for receiving, confirming and processing reservations for the hotel according to the established standards of operations:
  • Handle inquiries and obtain accurate information on details of reservations
  • Answer, confirm and process reservation requests
  • Assist in maximising room sales by up-selling

Job Benefits

  • Candidate must possess at least a GCE N level certificate/ or equivalent
  • Some working experience in the related field would be an advantage
  • Familiarity with Opera PMS would be ideal
  • Good telephone manner and great communication skill;   fluency in English is a must
  • Good communication skill: fluent in English and Japanese
  • Independent and yet is a great team player
  • Good interpersonal skills
Interested applicants, please submit your resume here together with expected salary and availability.
We thank you for your interest and apologise that only shortlisted candidates will be notified

About This Company

Pan Pacific Hotels Group is a young and dynamic company comprising two well- established and trusted brands.  We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team.  If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.


As part of this group, PARKROYAL on Beach Road is a 343 room hotel, perfectly located for business and leisure travellers in the city centre of downtown Singapore. They can relax and enjoy world-class restaurants, shopping and business convention facilities.  A stay at this wonderful Singapore hotel will always connect you to the best that Singapore has to offer and bring you unforgettable local experiences.


Facilities include: Plaza Brasserie (western restaurant), Si Chuan Dou Hua (fine dining chinese restaurant), Club 5 (Pub/ Bar), Wellness Floor (pool, spa and gym) and world-class banquet facilities with the brand new The Ballrooms.

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