Job Summary
- Salary: 2000 - 2300
- Location: Singapore - Various Location
- Work Type: Permanent / Full Time
- Min. Education Level: Technical Certification
- Field of Study: Not Applicable
- Years of Experience: 1
- Skills: Communications skills
Job Descriptions
• Company Bonuses, Benefits & Privileges
• Career Progression Opportunities
- To provide outdoor IT hardware service and support on desktops, laptops for end users and corporate customers
- Provide timely update to customers on service appointment, service status till closure of the services incidents.
- Ensure proper parts handling and movement within the team during transit to customers.
- Support and troubleshooting which includes diagnosis of hardware and software failures or problems
- Install Operation system, firmware and bios.
- Handles and manages end-user from end to end.
- H-andling, resolving and keeping track of assigned through ticketing system.
- Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
- Attend new product training via Web based training
- Minimum ‘O’ levels holders with at least 1 year of hardware experience.
- Possesses basic hardware and software knowledge
- Hardworking with positive work attitude and enjoy working with people
- Good time management skills with ability to prioritize tasks accordingly
- Good customer service mindset
- Able to work under minimal supervision
- Must be willing to travel islandwide daily
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