Reporting to the regional IT Manager, this incumbent will be responsible for Helpdesk support to internal users, remote assistance by phone/IM/Skype/email through APJ + direct help to users in Singapore office; software/hardware deployment and management, PC/servers/network maintenanceincluding
Execute Tasks and participate in Projects for APJ region as a part of Global Acronis IT Group
Be a main part of APJ Helpdesk team for internal Acronis users; provide support to local Singapore office users
Provide software installation/configuration/maintenance services
Perform basic hardware/network maintenance and management
Perform management of users in organization via MS Active Directory and emails/lists/mailboxes via MS Exchange 2010
Requirements:
To be successful for this position, you must have
Language: English as main & Chinese to be able to contact users in TW/HK/CN
Education: Diploma or Degree in IT-related qualification with Certificates like MCTS, MCITP, CCNA, etc
Experience: 1 year or more in IT/Helpdesk area
Soft skills: Ability to work/communicate with people to provide quality support
Knowledge: MS Windows systems (workstation/servers) and AD/Exchange
Must be able to start work on August 2012
If you are the right person for this position, please send your resume to us with the email subject of Job Application: Junior System Administrator (Temp).
Min. Education Level : Diploma
Field of Study : Information and Communication Technology
