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[Expired] Management Trainee (Service Operations)

Sodexo Singapore Pte Ltd
Posted On :3 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Years of Experience: 2
  • Skills: People Friendly, Communication Skill

Job Descriptions

Job Summary:


To be responsible for the overall patient meal service and maintain good relationship with the patient


Principle Duties and Responsibilities:


  1. To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance
  2. To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service
  3. To follow the procedures related to control room pertaining to meal service
  4. To provide excellent customer service to the patients in the wards.
  5. To ensure a good relation with the patients and make sure their concerns are taken care of.
  6. To attend to all patients complaints and feedbacks within a short period of time.
  7. To achieve the standard set in the KPI for his/her department.
  8. To attend trainings in relation to the job and train new joiners in whichever area that has been identified.
  9. To carry out the orientation training for new staff in customer service as well as using an electronic ordering system.
  10. To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Job Benefits

Requirements :

  • Minimum ‘O’ level & above
  • 2 to 5 years of relevant working experience preferably in customer service/service industry.
  • Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
  • Service oriented and customer focused.
  • Sharp, analytical and self-motivated.
  • Well groom with Good communication and interpersonal skills.
  • Able to work independently as well as in a team with minimal supervision.

About This Company

Sodexo Singapore Pte Ltd

As the world leader in Quality of Life Services, Sodexo is a people-oriented company with 420,000 employees in 80 countries, making us the 21st largest employer globally. From facility management to providing foodservice across different segments, we place Quality of Life of our consumers and end-users at the center of our mission, providing a vast array of opportunities as diverse as our workforce. The result is endless avenues for your personal and professional growth.

If you are looking to join a company who takes care of its people and whose core values are based on service spirit, team spirit and the spirit of progress, joins us and experience our unique Sodexo spirit!


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