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[Expired] Manager, Customer Management

Prudential Assurance Company Singapore (Pte) Limited
Posted On :6 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Degree
  • Field of Study: Not Applicable
  • Years of Experience: 3
  • Skills: Communication and Interpersonal skills, Problem Analysis, Solving skills, Customer Service Orientation

Job Descriptions

Location: 51 Cuppage Road

Key Responsibilities: 

  • Exposed to various aspects of Operations ranging from policy services, customer service, claims and new business
  • Develop a thorough understanding of each function in Operations Division both in Singapore and KL offices
  • Assist in the development of strategic plans for Operations Division
  • Identify process gaps and drive process improvements in Policy Services and Customer Service
  • Develop and drive initiatives that will enhance the quality standards of each function in the Operations Division
  • Monitor and present reports to update progress and evaluative assessments of initiatives


  • Degree in any discipline with a minimum Second Class Honors
  • At least 3 years of working experience, preferably in an insurance industry
  • Strong customer service orientation
  • Strong problem analysis, solving skills
  • Possess strong motivation and result oriented
  • Ability to thrive in a fast paced and dynamic working environment
  • Excellent communication and interpersonal skills
  • Frequent travelling is required

Qualified candidates can send in your resume to:

(We regret that only shortlisted candidates will be notified)

About This Company

  • Prudential Assurance Company Singapore (Pte) Limited
    Banking / Finance / Insurance / Investment / Securities

Prudential Singapore, an indirect wholly-owned subsidiary of UK-based Prudential plc, is one of the top life insurance companies in Singapore. We are one of the market leaders in investment-linked plans with over S$8.2 billion funds managed under PruLink funds as at 31 December 2012. With a rich history that has spanned more than 80 years, Prudential Singapore now has a dedicated team of approximately 3,400 financial consultants and over 700 employees. We are committed to serving the needs of more than 740,000 policyholders with over 1.8 million policies.

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