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[Expired] Membership Services Executive

Millennium & Copthorne International Limited
Posted On :23 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: Communications skills, Interpersonal skills, Microsoft Office, Customer service

Job Descriptions

(3-month contract)


M&C Loyalty Club is Millennium & Copthorne’s global frequent guest programme.  Members are eligible to earn points for qualifying stays and also enjoy exclusive benefits and privileges.
This position reports to the Assistant Manager Global Loyalty Programmes & Strategic Alliances, and has the following responsibilities:
  • Provide exceptional customer service to members of the M&C Loyalty Club programme
  • Review and respond to members’ comments/feedback in a timely manner
  • Liase with hotels and 3rd party vendor(s) to obtain answers to members’ queries  
  • Coordinate with 3rd party vendor(s) and hotels on fulfillment of programme collaterals (e.g. brochures, forms, etc).  
  • Provide administrative support as and when required   
This is a 3-month contract and may be converted to permanent employment contract upon completion.


The incumbent is expected to possess a Degree/Diploma or equivalent professional qualifications with 1 - 3 years of customer service experience, preferably in a similar capacity in the hospitality or service industry.  He/She should have excellent communication skills, good interpersonal skills as well as advanced skills in Microsoft office software.
Suitably qualified applicants are invited to email your updated resume and current and expected salaries, career and contact details to: -
Human Resources Division
Millennium & Copthorne International Limited
390 Havelock Road #02 - 01
King’s Centre
Singapore 169662
E-mail address:
We regret to inform you that only shortlisted candidates will be notified.

About This Company

  • Millennium & Copthorne International Limited
    Hotel / Hospitality / Casino / Travel Services