• Medical Services MNC
• Town / 3 or 4 Days Rotating Shift (8am to 8.30pm / 6am to 6.30pm)
• Salary up to $4000 per month + Shift Allowances

Our client, a global multinational corporation providing medical & travel services & products to international organisations. The company has regional presences in more than 60 countries.

Responsibilities

• Report to Nurse Manager
• To be responsible for the delivery of professional, effective and timely medical assistance services for the International Integrated Healthcare Delivery Program for a Military Client
• To meet a high standard of clinical excellence in partnership with the local and regional teams
• Responsibility for medical due diligence & case direction, with respect to designated medical assistance cases on transmission
• Assess each designated case with respect to its medical elements & provide clinical direction to facilitate medical direction & render the appropriate assistance
• Provide clinical advice & assistance with referrals and retrospective claim assessments
• Advise & assist with the planning, medical monitoring & reporting of in-patient admissions.
• Participate in medical benefit reviews against policy for beneficiaries seeking medical assistance
• Collect logistical, medical & collateral case histories pertaining to the medical event / incident, as well as relevant medical information to produce detailed medical reports that effectively communicate medical progress and information to all types of clients
• Provide telephone medical assessment & medical advice for patients in all areas of the world and medically monitor the appropriateness of the treatment in their location in partnership with the regional teams
• Organize & supervise appropriate medical assistance for the members through the review of medical reporting, referrals and clinical case direction
• Provide clear case direction and recommendations for medical transportation of the patient and participate in the medical monitoring and reporting of same
• Undertake public relations calls as required, to ensure good communication with all parties & to promote clear understanding with patients, families & clients
• To manage & escalate requests for medical transportation, & work with the Operations Medical Team throughout the period of patient movement
• Responsible for medical referral for patients to an appropriate level of care, clinical specialty & provider
• Undertake project work or reasonable duties as requested by the direct managers

Requirements:

• Possess a Degree / Diploma in Nursing with at least 3 years of working experience as a Registered Nurse in the acute care clinical setting, preferably ICU / ER is mandatory
• Proficient in MS Office Applications and Windows applications
• Able to demonstrate clinical leadership and application of a team focused approach in the clinical setting
• Ability to prioritize medical information & produce clinical recommendations for clients
• Prior medical assistance experience is highly advantageous
• Strong presentation, communication & interpersonal skills
• Customer / Client focused approach to clinical care
• Confidence in clinical decision making
• Prior experience of military organizations, desirable but not essential
• Able to work on weekend / public holidays
• Able to travel, as & when required to
• Open to Singaporean / Singapore PR only