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[Expired] Online Payment Transaction Analyst / Investigative Analyst, B2B E-commerce & CNP Accounts (Japanese / Korean Speaking) - IT MNC

Adroit HR Professional
Posted On :6 Nov 2017


Job Summary

  • Salary:   Undisclosed
  • Location: Singapore - Central
  • Work Type: Contract
  • Min. Education Level: Degree
  • Field of Study: Business, Accountancy, Business Economics
  • Years of Experience: 3
  • Skills: Meticulous, able to multi-task with an eye for detail, Experience analyzing large amounts of data., 3+ year experience with e-commerce and card-not-present environments (or similar), working within a MNC / large enterprise environment, Experience analyzing large amounts of data

Job Descriptions

A fortune 500 company, Leading IT & Software Development Company in the world with over 30 branches in Asia is now expanding and looking for dedicated individuals to join their prestigious company.

OnlinePayment Transaction Analyst / Investigative Analyst, B2BE-commerce & CNPAccounts (Japanese / Korean Speaking)

JapaneseSpeaking -To handle Japan Market and Counterparts

Korean Speaking -To handleKorea Market and Counterparts

Job Overview & Description:

The Company is to recruit a Transaction / Investigative Analyst to work as part of a team responsible for investigating transactions made via the online store, throughout the APAC region with a focus on transactions originating from Japan / Korea. The role is based at regional headquarters in Singapore,

The Transaction Analyst / Investigative Analyst role is tasked with evaluating global events flagged for review by establishedonline store risk strategies. This evaluation is performed through the use of various validation tools, understanding and application of known patterns, and identification of new patterns to make quick decisions with a high rate of accuracy.

The person in this role will contribute to the strategic development of the broader team through his or her insights and ad hoc investigations. The Investigative Analyst is expected to adhere to platform-wide Key Performance Indicators to ensure decisions are made balancing factors such as risk tolerance and customer experience.

Job Responsibilities:

  • Apply business knowledge, awareness of known risk patterns, and use of various validation tools to make accept/reject decisions on online store consumer and commercial transactions;

  • Use platform tools to prevent subsequent bad behavior;

  • Identification and analysis of fraudulent patterns;

  • Propose preventative measures, process enhancements, and improved tool functionality;

  • Work with Customer Support to resolve escalations;

  • Adhere to platform KPIs related to accuracy, decision time, and productivity

Job Requirements:

  • 3+ year experience with e-commerce and card-not-present environments (or similar), working within a MNC / large enterprise environment
  • Experience analyzing large amounts of data
  • Experience with process and systems tools
  • Meticulous, able to multi-task with an eye for detail
  • Knowledge and experience with fraud analysis and prevention a plus, but not essential
  • Ability to deal comfortably with daily recurring tasks
  • Good written, reading and oral communication skills in English and Japanese / Korean is required. (This role requires extensive liaison with customers and partners across the APAC region, focusing on Japan or Korea)
  • Ability to make decisions with speed and confidence
  • Self-motivated, strong team player
  • Knowledge of MS Office; Word, Excel, PowerPoint

Should you be interested, kindly forward a detailed copy of your resume in MSWord to
Please DO NOT use Quick Apply
Please include the following details in your resume:
(1) Personal details such as full name as in NRIC, NRIC, nationality, contact address, numbers, email
(2) Reasons for leaving your current and previous employment(s)
(3) Current / last drawn and expected salaries
(4) Availability / Notice Period required
(5) At least 2 names and contact numbers of relevant reference persons relating to your previous employment/s.
We thank you in advance for your application and will get in touch with you as soon as possible should you be short-listed.

Job Benefits



About This Company


Adroit HR Professional is made up of a team of dynamic professionals with strong experience in recruitment and executive search. Our consultants have had prior working experience in various sectors hence we understand your requirement in depth.

With our comprehensive knowledge and vast experience, we are adept in providing prompt, effective permanent staffing services ranging from junior to top level positions across a wide range of industries.



Adroit HR Professional is dedicated in performing our best in providing PROMPT, PROFESSIONAL and PERSONALISED services that will best meet your requirements and long term interest. We believe in synchronizing with your organisational needs so as to be able to utilise and optimise our candidates' potential to the best.


Our Personal Data Protection Policy:

At Adroit, we respect your privacy completely. You give us your information in trust - we do not own it and we have no right to it other than as custodian. We view your personal details as strictly confidential. We will not make any information we have to any third party except for recruitment purposes. Furthermore, we will get your consent before submitting your profile for client’s perusal. We will only contact you (by email, fax, letter, telephone) as and when required to assist in your career endeavor. At any time you may instruct us to cease contact with you - on any topic and/or by any means of communication - and we will respect your request.


MOM Licence : 14C6963

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