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[Expired] Online Payment Transaction Analyst / Investigative Analyst, B2B E-commerce & CNP Accounts (Japanese Speaking) - IT MNC

Adroit HR Professional
Posted On :27 Sep 2017

 

Job Summary

  • Salary:   Undisclosed
  • Location: Singapore - Central
  • Work Type: Contract
  • Min. Education Level: Degree
  • Field of Study: Business, Accountancy, Business Economics
  • Years of Experience: 3
  • Skills: Meticulous, able to multi-task with an eye for detail, Experience analyzing large amounts of data., 3+ year experience with e-commerce and card-not-present environments (or similar), working within a MNC / large enterprise environment, Experience analyzing large amounts of data

Job Descriptions

A fortune 500 company, Leading IT & Software Development Company in the world with over 30 branches in Asia is now expanding and looking for dedicated individuals to join their prestigious company.

OnlinePayment Transaction Analyst / Investigative Analyst, B2BE-commerce & CNPAccounts (Japanese Speaking) -

To handle Japan Market and Counterparts

Job Overview & Description:

The Company is to recruit a Transaction / Investigative Analyst to work as part of a team responsible for investigating transactions made via the online store, throughout the APAC region with a focus on transactions originating from Japan. The role is based at regional headquarters in Singapore,

The Transaction Analyst / Investigative Analyst role is tasked with evaluating global events flagged for review by establishedonline store risk strategies. This evaluation is performed through the use of various validation tools, understanding and application of known patterns, and identification of new patterns to make quick decisions with a high rate of accuracy.

The person in this role will contribute to the strategic development of the broader team through his or her insights and ad hoc investigations. The Investigative Analyst is expected to adhere to platform-wide Key Performance Indicators to ensure decisions are made balancing factors such as risk tolerance and customer experience.

Job Responsibilities:

  • Apply business knowledge, awareness of known risk patterns, and use of various validation tools to make accept/reject decisions on online store consumer and commercial transactions;

  • Use platform tools to prevent subsequent bad behavior;

  • Identification and analysis of fraudulent patterns;

  • Propose preventative measures, process enhancements, and improved tool functionality;

  • Work with Customer Support to resolve escalations;

  • Adhere to platform KPIs related to accuracy, decision time, and productivity

Job Requirements:

  • 3+ year experience with e-commerce and card-not-present environments (or similar), working within a MNC / large enterprise environment
  • Experience analyzing large amounts of data
  • Experience with process and systems tools
  • Meticulous, able to multi-task with an eye for detail
  • Knowledge and experience with fraud analysis and prevention a plus, but not essential
  • Ability to deal comfortably with daily recurring tasks
  • Good written, reading and oral communication skills in English and Japanese is required. (This role requires extensive liaison with customers and partners across the APAC region, focusing on Japan.)
  • Ability to make decisions with speed and confidence
  • Self-motivated, strong team player
  • Knowledge of MS Office; Word, Excel, PowerPoint

Should you be interested, kindly forward a detailed copy of your resume in MSWord to hr@adroithrpro.com.sgand career@adroithrpro.com.sg
Please DO NOT use Quick Apply
Please include the following details in your resume:
(1) Personal details such as full name as in NRIC, NRIC, nationality, contact address, numbers, email
(2) Reasons for leaving your current and previous employment(s)
(3) Current / last drawn and expected salaries
(4) Availability / Notice Period required
(5) At least 2 names and contact numbers of relevant reference persons relating to your previous employment/s.
We thank you in advance for your application and will get in touch with you as soon as possible should you be short-listed.

Job Benefits

 

 



About This Company

Adroit HR Professional is made up of a team of dynamic professionals with strong experience in recruitment and executive search.
With our comprehensive knowledge and vast experience in a wide range of industries, we are adept in providing prompt and effective recruitment solutions to our clients.

We listen to your specific recruitment needs from the time your call is picked up, and we make recruitment a hassle-free process for employers.

 

MOM Licence : 14C6963

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