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[Expired] Patient Relations Executive (Customer Service)

Recruit Express Pte Ltd - HCLS
Posted On :20 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Not Applicable
  • Years of Experience: 2
  • Skills: MS Office

Job Descriptions

The Challenges:

  • Promote positive patient relationship through activities such as inpatient visitations and feedback management which includes investigations, service recovery with the feedback providers and follow-up with relevant personnel to address the issues raised
  • Work closely with staff to follow up and address the feedback issues. 
  • Preparation of reports and present report findings to senior management and other departments
  • Participate in special case study presentations to educate, share and learn with all staff to promote a culture of continuous learning
  • Involve in quality improvement activities for the organization
 

Requirements

  • Degree holders with min 2-4 years’ experience in healthcare or hospitality industry
  • Ex-cabin crew looking for a change welcomed to apply!
  • Able to handle and deal with difficult customers
  • Pleasant and confident disposition and excellent customer service orientation with demonstrated ability to relate to customers of all levels.
  • Proficient in MS Office

Interested & Qualified candidates, please forward your CV with a recent Photo to:

cherylzhang@recruitexpress.com.sg

 

indicating your availability, current and expected salary



About This Company

Singapore Largest & Voted No. 1 Recruitment Company
 

As a premier leading recruitment consultancy in Singapore, our success has been a result of our focus in facilitating the growth of our Clients in business whilst enhancing the career opportunities for our Candidates.


With our swift expansion across the region, we now have offices in Singapore, Taiwan, Sydney, Kuala Lumpur and Hongkong as well as a partner network in Shanghai and Japan.

We serve with distinction and provide comprehensive staffing needs. As your total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.

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