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[Expired] Planner/Customer Service Executive | Freight forwarder | MNC | West

RecruitPlus Consulting Pte Ltd
Posted On :20 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Not Applicable
  • Years of Experience: 4
  • Skills: planner, freight forwarding, freight

Job Descriptions

The planner / customer service is responsible for organizing transports of orders / shipments in accordance with given requirements and existing network structure by using cheapest solution possible. Customer service acts as centralized interface / helpdesk between our customers and all operational departments within the Kuehne + Nagel organization and the suppliers.
  • Planning of all transport orders according to the requirements
  • Selection of carrier (quality and cost)
  • Organization of equipment
  • Ensuring punctual arrival & delivery of trucks, planes and ships
  • Communicaytion with shipping point
  • Organization of specials on request
  • Answering rate requests
  • Maintaining related request registers
  • Preparing arrival and dparture statistics based on exisitng reports
  • Manual Order Entry (if agreed)
  • Treat negative reporting in case of deviations on requested deliveries
  • Reply to customer requests within an agreed handling time
  • Non Conformity Management
  • Ask the carriers for proods of delivery in case of deviations of the customer
  • Handling of claims
  • Handling of audit of invoices



  • With 4 years relevant experience in Freight forwarding industry
  • Able to speak Chinese as you need to liaise with customer in China
  • Open to Singaporean/PR/Malaysian

Job Benefits

Interested applicants kindly submit your resume in WORD format to or call Elsie @ 6416 6998 for a confidential discussion.

You may also use the Apply button below and be alerted of future relevant opportunities.

About This Company

RecruitPlus Consulting is an award-winning mid-career professional placement and recruitment agency based in Singapore. Since 2004, we have been experts in recruiting the best and brightest talents for organizations that truly understand the key to success is investing for the right people.

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