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[Expired] Priority Passenger/Corporate Services Manager (Contract)

Posted On :23 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time, Contract
  • Min. Education Level: Degree
  • Years of Experience: 2
  • Skills: Customer service, Presentation skills, Interpersonal skills, Verbal and written communication skills

Job Descriptions

Job Description

You will be responsible for the delivery of superior service to Singapore Airlines’ premium Priority Passenger Service (PPS) Club members based in Singapore. You are expected to establish close rapport and enhance the loyalty of these members through various pro-active customer experience initiatives such as direct personal contacts, exclusive PPS Club events, etc. You will be the key contact point to them and ensure proper resolution to their feedback and requests on SIA matters.

You will also be required to work closely with the events team in conceptualising events by identifying suitable marketing/brand partners for possible collaborations. On event days, you are expected to actively engage members and ensure the smooth running of events.

Required Skills

You should possess a good University Degree with at least 2 years’ relevant experience in customer service, hospitality/airline industry or equivalent. You must be service oriented and have an out-going personality. You should have good verbal and written communication skills, presentation skills, people relationship and be a strong team player.


Please complete a copy of our online application form and submit it via our recruitment system.

 We thank all applicants for their interest and regret that only shortlisted candidates will be notified.

About This Company

Singapore Airlines is engaged in air transportation and related businesses. We operate worldwide as the flag carrier of the Republic of Singapore, aiming to provide services of the highest quality at reasonable prices for customers and a profit for the Company.

Today, Singapore Airlines operates a fleet of over 100 aircraft and employs a 13,000 strong work force. Our route network spans six continents, linking up more than 60 destinations in more than 30 countries. Within Asia, passengers can connect to over 30 cities served by SilkAir, our regional wing.

To maintain our position as a leading global corporation, Singapore Airlines is committed to recruiting and nurturing bright and dynamic individuals to meet our manpower needs. Throughout their careers, employees will be given opportunities for development and training to enhance their professional as well as personal competencies.

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