- Salary: Undisclosed
- Location: Singapore - West
- Work Type: Permanent / Full Time
- Min. Education Level: Degree
- Field of Study: Computer Engineering, Computer Science, Infocomm & Network Engineering
- Years of Experience: 5
- Skills: Min 5 years’ of demonstrable experience in design, strategy, or innovation practice, Leading on the development, marketing, and delivery of specific training & education programmes, Developing and delivering collaborative projects within the consultancy theme
Program Manager / Project Consultant: Digital Innovation & Design
(Digital Social Media & User Experience Design)
(A Professional Certification Body)
Their mission is to develope infocomm and digital business leaders through education, applied research and consulting services
The Service Innovation Practice is a practitioner-lead group blending innovators, strategists, designers, and technologists.
Their aim is to grow aworld class digital design and innovation education team within Singapore.
Typical areasthey cover are: digital innovation, service design, service innovation, design thinking, analytics for innovation, UXD and Digital Entrepreneurship.
Their portfolio of work continues to grow andthey teach at both postgraduate and executive level both in Singapore and around the world.
They work with commercial and government organisations within Singapore and beyond on a diverse array of future-focussed collaborative projects: designing new services, improving delivery, and enabling innovation.
This work typically combines three elements:
The Service Innovation Practice is growing and theyare looking forexperienced practitioners to help drive new projects and programmes.
The individual(s) will take responsibility for driving specific projects and programmes across our training, consulting, and research portfolio.
Responsibilities will include:
Leading on the development, marketing, and delivery of specific training & education programmes
Developing and delivering collaborative projects withinthe consultancy theme
Initiating and performing novel, practice-orientated applied research
In addition, the individual(s) will be required to represent the Service Innovation Practice at selected network events and contribute more broadly to the institution.
Requirements of Candidate:
Educated to postgraduate degree level, from a recognised institution in a relevant specialization. Candidates who can demonstrate extensive professional experience in lieu of qualifications can also be considered.
Relevant specialisms might include: ICT, Digital Technology, Design, UXD, Web Design, Innovation, Service Design, Communications, Digital Marketing, Management Science, Economics, and Social Sciences.
As a practitioner-led group, professional experience is crucial. We are looking for a candidate with a minimum of 5 years’ of demonstrable experience in design, strategy, or innovation practice.
Your expertise is of the utmost importance.
The chosen candidate will have demonstrable proficiency in the use of the tools, techniques, and frameworks of design and innovation.
The candidate must be able to work independently and collaboratively across the Service Innovation Practice portfolio. As such, the ideal candidate will be able to demonstrate competence in:
Workshop training and group facilitation
Management and delivery of multiple parallel innovation projects
Mixed methods research (market, social, and technology)
Good communication skills
In addition, candidates require extremely strong verbal, written, and visual communication skills. Fluency in English is a must.