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[Expired] Reception & Lounge Services Executive

WingsOverAsia Pte Ltd
Posted On :21 Jan 2018

 

Job Summary

  • Salary:   Undisclosed
  • Location: Singapore - North
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Marketing, Hospitality & Tourism Management
  • Years of Experience: 3
  • Skills: Interpersonal skills, Communications skills

Job Descriptions

Responsibilities:

  • Provide day-to-day meet and greet services for aviation club house, make guests feel comfortable and provide personalized attention and care in the membership lounges
  • Provide day-to-day administrative support of lounge amenities & membership related services in clubhouse such as registration of members/guests and booking of amenities
  • Ensure daily cleanliness of lounges, refreshments and F&B supplies well stocked
  • Serves food and beverages to clubhouse guests in timely manner
  • Answer questions about clubhouse amenities and services and handle bookings
  • Able to perform lounge opening/closing duties on shift timings or over weekends
  • Support customer service delivery and customer experience initiatives such as benefits fulfillment, loyalty programs, seminars, events and associated initiatives
  • Support regular membership administration, guest experience and satisfaction tracking and reporting
  • Ensure fast response time, consistent service level and top customer satisfaction

Requirements:

  • Diploma or similar in Marketing/Hospitality or relevant discipline
  • At least 3 years of hands-on customer service experience in hospitality industry desired
  • Good spoken and written English, additionally, spoken Chinese or Bahasa Malay desired
  • Must be able to prepare presentations and commercial agreements independently
  • Must be willing to work flexible schedules including weekend-shift duties
  • Proactive, meticulous and able to work independently requiring minimal direction
  • Punctual, courteous and excellent customer service demeanor with lots of smiles

Interested candidates, please send/email your detailed resume, stating qualifications, experience, current and expected salaries, together with a recent photograph via email to enquiry@wingsventures.com.



About This Company

WingsOverAsia Pte Ltd (WOA) is Asia's first private aviation social network platform and dedicated aviation concierge service for private aircraft owners, pilots and enthusiasts. They are also a Singapore-based licensed private jet ground handling agent and FBO service provider with a privately owned 72,000 sqft state-of-the-art purpose-build private aviation lifestyle services facility and clubhouse. WingsOverAsia's in-house services for aircraft operators (business and private) consists of jet aircraft management, aircraft hangarage, aircraft/avionics maintenance services, worldwide flight planning/dispatch and various aviation lifestyle services and amenities.

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