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[Expired] Reservations Agent - Preferably Arabian Speaking

PACIFIC WORLD SINGAPORE PTE LTD
Posted On :24 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Years of Experience: 3
  • Skills: Communications skills, Time management, Interpersonal skills

Job Descriptions

Responsibilities

  • Provide excellent customer service
  • Handle all customer inquiries through phone call, emails, faxes etc
  • Communicate with Middle-East speaking travel agency / tour operator
  • Ensure that all queries and issues are settled promptly and accurately
  • Ensure that requests from customers are properly channelled to the right people
  • Support translation and liaise with Hotels on travel agency / tour operators' behalf

Requirements

  • Enthusiastic, self-motivated individual with excellent interpersonal skills
  • Strong computer literacy with excellent verbal / written communication skills
  • Good spoken and written English and Arabic are necessary for this job
  • Excellent time management skills with the ability to work well under pressure in a faced-pace environment
  • Recognized Diploma, preferably in Hotel & Tourism Management with at least 3 years' reservations experience in the hotel or travel industry

What’s in for you?

  • Competitive salary and benefits
  • To be part of a dynamic multi-cultural team

Interested applicants, please write in with your updated CV, indicating your availability, current and expected salaries, to hr.sg@hotelbeds.com.

All applications will be treated with strict confidence.

We regret only shortlisted candidates will be notified.



About This Company

Intercruises has handled over 9000* cruise ship calls in 2011. We have offices located worldwide, with our head office in the port of Barcelona. There are over 300 full time employees, however on a peak day we will deploy and manage over 1200 customer service staff.
Today we continually look to expand through organic growth and strategic acquisitions, making our services available in a greater number of current, new and emerging destinations worldwide. Crucial to expansion is maintaining the service excellence that has been fundamental to our success. Currently we have a global reach extending to over 300 ports

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