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[Expired] Reservations Agent - Preferably Arabian Speaking

Posted On :24 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Years of Experience: 3
  • Skills: Communications skills, Time management, Interpersonal skills

Job Descriptions


  • Provide excellent customer service
  • Handle all customer inquiries through phone call, emails, faxes etc
  • Communicate with Middle-East speaking travel agency / tour operator
  • Ensure that all queries and issues are settled promptly and accurately
  • Ensure that requests from customers are properly channelled to the right people
  • Support translation and liaise with Hotels on travel agency / tour operators' behalf


  • Enthusiastic, self-motivated individual with excellent interpersonal skills
  • Strong computer literacy with excellent verbal / written communication skills
  • Good spoken and written English and Arabic are necessary for this job
  • Excellent time management skills with the ability to work well under pressure in a faced-pace environment
  • Recognized Diploma, preferably in Hotel & Tourism Management with at least 3 years' reservations experience in the hotel or travel industry

What’s in for you?

  • Competitive salary and benefits
  • To be part of a dynamic multi-cultural team

Interested applicants, please write in with your updated CV, indicating your availability, current and expected salaries, to

All applications will be treated with strict confidence.

We regret only shortlisted candidates will be notified.

About This Company

Intercruises has handled over 9000* cruise ship calls in 2011. We have offices located worldwide, with our head office in the port of Barcelona. There are over 300 full time employees, however on a peak day we will deploy and manage over 1200 customer service staff.
Today we continually look to expand through organic growth and strategic acquisitions, making our services available in a greater number of current, new and emerging destinations worldwide. Crucial to expansion is maintaining the service excellence that has been fundamental to our success. Currently we have a global reach extending to over 300 ports

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