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[Expired] Senior Business Implementation Manager - Global Transaction Services (GTS) - 1700039H

DBS Bank Limited
Posted On :30 Nov 2017


Job Summary

  • Salary:   Undisclosed
  • Location: Singapore - Central
  • Work Type: Permanent / Full Time
  • Min. Education Level: Degree
  • Field of Study: Banking & Finance
  • Years of Experience: 8
  • Skills: Project management

Job Descriptions

Business Function
Global Transaction Services (GTS) comprises of Cash & Trade, Securities Services and Fiduciary Services.

In an increasingly borderless world marked by burgeoning trade flow, expertise in trade finance services is an invaluable asset. With cash the lifeblood of every company, so too, is a good understanding of how to manage these cashflows. Trade Finance, together with Cash Management, is the mainstay of GTS, and is extended to SME and corporate clients for their local and cross-border financial transaction needs.

In Cash & Trade, you will be part of the product management team that provides seamless and cost-effective solutions to customers. Whether it is through conducting market research, or by enhancing a product or system's features to meet customers' needs, you will have every opportunity to shape the business. You will also be exposed to a myriad of Trade and Cash Management products through various marketing campaigns and joint visits with our relationship managers.

* Project Manager lead, manage and implement all GTS products & services for IBG clients as per the solutions and timeline committed to the clients;
* Be a single point of contact to client by coordinating with various stakeholders internally and externally to deliver a seamless client experience during and throughout the whole implementation stage;
* Responsible for the management and oversight of complex implementation locally and across the region;
* Being a trusted advisor to client during implementation stage by adopting consultative approach in understanding client’s As-Is state and map out the necessary tasks required for a smooth transition / implementation journey;
* Significant client interaction required and close partnership with internal business partners is critical to success;
* Serve as a point of escalation for the team (Sales, Service, Product, and Implementation) to ensure timely resolution of issues, including ensuring any identified changes in policy and procedures are communicated to appropriate support areas;
* Provide support on internal process improvement initiatives and identification of opportunities;
* Participate in client meetings with Sales to assist in closing deals, troubleshooting issues etc.;
* Post a deal goes live, he/she will perform volume and revenue tracking of the deal that being implemented to validate the actual revenue against the estimated revenue initially quantified by GTS Sales colleagues.

* Great educational background, preferably in the fields of computer science or engineering for technical project managers;
* Proven working experience as a project administrator;
* At least 8 years of relevant experience;
* Excellent client-facing and internal communication skills;
* Excellent written and verbal communication skills;
* Solid organizational skills including attention to detail and multi-tasking skills;
* Ability to adapt to a changing environment;
* Proven ability to successfully manage conflict;
* Proven leadership and meeting facilitation skills;
* Demonstrated ability to work in a team environment;
* Strong working knowledge of Microsoft Office;
* PMP / PRINCE II certification is a plus;
* Post Graduate Degree is preferred.

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About This Company

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015. DBS provides a full range of services in consumer, SME and corporate banking activities across Asia. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. These market insights and regional connectivity have helped to drive the bank’s growth as it sets out to be the Asian bank of choice. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 21,000 staff, representing over 40 nationalities. For more information, please visit

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