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[Expired] Senior Consultant, Technical Services (2 years IDA Contract) - (01RSU)

Posted On :15 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time, Contract
  • Min. Education Level: Degree
  • Field of Study: Computer Science, Computer Engineering
  • Years of Experience: 2
  • Skills: Project management, Presentation skills, Communications skills

Job Descriptions


  • To project manage related central projects within budget, schedule and quality objectives
  • Project manage vendors and infocomm contracts by ensuring contractual obligations are met and projects are successfully delivered by vendors
  • To conduct presentations to stakeholders on technical services project matters (e.g. Project Status Updates, Project Deliverable presentations)
  • Work closely with service provider, architecture, infrastructure and operations team to ensure the delivery of services to Government Agencies
  • Contribute as technical subject matter expert supporting workplace solution deployment and operations in Government Agencies
  • Conduct and/or support the review of policies and standards for service-wide operations and services in government
  • Maintain up to date project documentation and ensuring compliance to these standards
  • Escalate project road blocks/service interruptions to higher management


  • At least 5 years working experience in infrastructure or technical services projects rollout with 2-3 yrs of project mgmt experiences
  • Preferably have experience in managing technical services projects to a pool of at least 500 users and with relevant experiences in the following:
  • Manage Desktop and Service Desk Operations in accordance with IT Service Management (e.g. Incident Monitoring & resolution, providing VIP support to senior managers andensure all incidents are managed, and structural escalation procedures are in place
  • New software deployment (e.g. platform upgrade from WinXP to Windows 7, upgrade from Office2003 to Office 2010, changing Remote Access solution)
  • Email platform support and migration (e.g. MS Exchange/Outlook and end-user version upgrade deployment from earlier version to a later version)
  • Able to work independently with minimum supervision
  • Good interpersonal, writing, verbal communication, presentation and negotiation skills

About This Company